Frequently Asked Questions
Transparent answers on timelines, zero-loss migrations, retainers, and our offshore UK/EU staffing model.
Why choose an offshore India team over a local UK/EU agency?
Local UK/EU agencies typically charge £150-£250/hour, which forces them to assign junior developers to your account after the initial pitch. By operating our own boutique offshore headquarters in India, we provide dedicated 5+ year senior engineers at a 60% lower cost structure, with full UK/EU timezone overlap and communication standards.
How do you guarantee a 90+ PageSpeed score without breaking features?
We eliminate unnecessary third-party Shopify apps and bloated JavaScript libraries. We write clean, native Liquid and Magento code, implement intelligent edge caching, optimize image delivery via CDNs, and defer non-critical scripts. We test every build across mobile devices before deployment.
What is your typical project timeline for a new store build or migration?
A standard high-performance Shopify Plus build or migration takes between 4 to 6 weeks. Complex Adobe Commerce (Magento 2) architectures with custom ERP synchronizations typically take 8 to 12 weeks. We establish fixed milestone delivery dates in our initial agreement.
How does communication work across timezones?
Our offshore senior engineers align their working hours to overlap directly with UK and European business hours. You get direct Slack channel access to your developers, weekly video sprint reviews, and transparent Jira task boards. There is zero communication lag.
Do we own 100% of the code and intellectual property?
Absolutely. From day one, all code is pushed directly to your organization's private GitHub or GitLab repository. You own 100% of the intellectual property, custom themes, scripts, and ad account data. We never lock you into proprietary CMS platforms.
How do your monthly retainer models work?
Our monthly retainers provide you with a guaranteed block of senior engineering and growth hours every month. Whether you need ongoing CRO testing, new landing pages, security updates, or PPC campaign scaling, our team acts as your instant in-house eCommerce department.